New Branch. Same Values.
This spring, the First National Bank family is expanding their reach with a brand new facility on the east side of Sioux Falls. Our existing Sycamore branch off of 6th and Sycamore will be closing on Tuesday, March 28 at 1 p.m., with our new branch, located at 5205 East Arrowhead Parkway, opening the following day at 9 a.m.
“We will be moving the entire Sycamore team to Arrowhead, in an effort to make the transition as seamless as we can for our customers,” said Val Lemkau, Branch Manager.
This will be a full-service branch, complete with a drive-up facility, ATM, and banking experts ready to service your personal, business, mortgage, and ag financial needs. The new branch has space to accommodate multiple business lines. A mortgage banker, specifically, will be available in-person a couple times a week or by appointment.
“You no longer have to go to our branch Downtown for everything. If one of our locations is more convenient for you, by all means, let us know,” said Val. “We can get you access to specialists in-person, via video conferencing, on the phone, or using a mobile device. We’re all about convenience.”
The interior is equipped with innovative technology, contemporary finishes, and a media wall that brings our customer stories, FIRST Values and employee profiles, social media presence, and local news directly to you.
“We’ve learned that the more we share our values, the more people have wanted to do business with us,” said Stephanie Gongopoulos, Executive Vice President of Cultural Development.
From the street, you’re able to see a few unique architectural elements on the exterior such as natural ledgestone siding and illuminated, acrylic blades affixed to the front of the building. The distinctive blades may look familiar, as they were inspired by the First National Bank logo. The architectural pieces were designed by vertically cutting the logo in half.
The quickly-expanding east side and the desire to maintain our presence in the area is what determined the location for our new branch.
“The opportunity to build a branch on Arrowhead Parkway seemed like the perfect fit for us,” said Jeff Russell, Senior Vice President and Chief Deposit Officer. “We’re eager to continue serving the east side and link into the great retail and business synergies in the vicinity.”
The goal was to have a new branch operating on the same side of town as our Sycamore branch by Q2 of this year. “We’ve been working towards this for more than a year now. Needless to say, we’re excited to see it all coming together,” Val said.
The hours at our Arrowhead branch will be:
- Lobby: Monday – Friday, 9 a.m. – 4:30 p.m.
- Drive-up: Monday – Friday, 8 a.m. – 5 p.m.
“We’ve been energized and inspired by the creative process involved with this project,” Jeff said. “With having the best First National Bank team available at Arrowhead at all times, I’m confident our customers will enjoy our new branch as much as we will.”
First National Bank currently has 17 locations, with six of those residing in retirement communities. In addition to Arrowhead, we will also be adding an 18th location located on Louise Avenue.
If you have any questions, Val would be happy to talk through them with you. You can give her a call at (605) 782-5760, or stop by the new branch. Our eBanking team is available at (605) 335-5200 to answer any questions, as well.