“The advice that’s stuck with me is, ‘Once you’ve mastered a task, find something else that challenges you, and make yourself uncomfortable again.’”
Although Chase is newer to the industry, he’s not new to practicing the art of exceptional customer service. Chase says his role at the Bank requires him to play an integral part in some big decisions for his customers. “When doing a home loan, or when providing any kind of customer service for that matter, I’m conscious of how I affect my client’s financial, psychological, and emotional wellbeing. That’s something I take very seriously.”
Supported by the mortgage team and the First National Bank family at work, Chase says he’s also fortunate to have a support system at home. “In the game of chess, the Queen is stronger than the King; as it is with my wife, Ashley. She’s right there with every new venture.”
He is an active volunteer with The Banquet and Feeding South Dakota and enjoys spending time outdoors kayaking, hiking, and riding his motorcycle. During football season, Chase can be found in his purple and gold, cheering on the Minnesota Vikings!
Chase is a Brandon native and a University of South Dakota grad.