Skip to main content

Account Access

Can you spot a phishing scam?

Can you spot a phishing scam?

Play the game

Every day, thousands of people fall victim to fraudulent emails, texts, and calls from scammers pretending to be their bank. And in this time of expanded use of online and mobile banking, the problem is only growing worse.

In fact, the Federal Trade Commission’s report on fraud estimates that American consumers lost a staggering $8.8 billion to phishing scams and other fraud in 2022 — an increase of 44% from 2021.

It’s time to put scammers in their place.

Online scams aren’t so scary when you know what to look for.

And at First National Bank, we’re committed to helping you spot scams as an extra layer of protection for your account.

This month, we’ve joined with the American Bankers Association and banks across the country in a nationwide effort to fight phishing — one scam at a time.

We want every one of you to become a pro at spotting a phishing scam and stopping bank impostors in their tracks. It starts with these four words: Banks Never Ask That.

Because when you know that something sounds suspicious, you’ll be less likely to be fooled.

These four phishing scams are full of red flags:

  • Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks Never Ask That.
  • Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it’s a scam. Banks Never Ask That.
  • Phone Call: Would your bank ever call you to verify your account number? No! Banks Never Ask That. If you’re ever in doubt that the caller is legitimate, just hang up and call us directly at a number you trust.
  • Payment Apps: Beware of text messages from someone claiming to be your bank saying your account has been hacked. The scammer may ask you to send money to a new account they’ve created for you, but that’s a scam! Banks Never Ask That.

You’ve probably seen some of these scams before. But that doesn’t stop a scammer from still trying.

For tips, videos, an interactive quiz, and a scam-spotting game to help you keep phishing criminals at bay, visit www.BanksNeverAskThat.com.

Can you survive a day in Scam City?

Play the game
Business owners can take away valuable lessons from recent fraud attempt

Our Operations team recently shut down a fraud attempt in the amount of more than $221,000 — a scheme hinging on a small business’s check

5 tips to keep your shopping merry and safe this holiday season

Between spending quality time with loved ones and taking part in the many festivities of the season, the holidays are already such a busy time

Can you spot a phishing scam?

Every day, thousands of people fall victim to fraudulent emails, texts, and calls from scammers pretending to be their bank.

Stay informed

Sign up to receive occasional bank updates and promotions delivered directly to your inbox.