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Account Access

Security Protocols

Enable Protocols

As of May 1, if you are an Online Banking user, there is an important change you should be aware of. In order for Online Banking to display properly when using a desktop or laptop, it may be necessary to enable additional security protocols on your web browser(s).

In order to safeguard your personal and financial information, it’s important to always have the latest version of your browser installed. If you are currently running the latest version, no additional steps are necessary.

The red box above labeled “Enable Protocols” includes a PDF of step-by-step instructions on how to do this for the following browser(s)*:

  • Microsoft Internet Explorer
  • Google Chrome
  • Mozilla Firefox
  • Opera
  • Apple Safari
  • Microsoft Edge

If you have any questions, please contact our eBanking team at 800-339-1160 or (605) 335-5200.

*ACH Origination and FastDeposit services still remain incompatible with some browsers.

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